Materials and equipment are generally guaranteed for 1 year parts and labor, excluding accessories. Any other warranty period is specified on the corresponding product sheet.
Check the validity period of the warranty on your equipment by referring to the invoice corresponding to its purchase. The invoice date takes the place of the start of the guarantee.
Before returning defective material or equipment, whether under warranty or not, contact our Service by email in the “Contact us” section).
This email will allow you to obtain a prior agreement to the return of the equipment and information concerning the conditions of support and repair.
Shipping is at your expense.
The seller's warranty is strictly limited to the repair or replacement of its equipment.
Repairs are done as quickly as possible.
Out-of-warranty repairs are assessed and then, after your agreement, payable in cash before the reshipment of your repaired equipment, at your expense.